Emergencies during opening hours
If your pet appears seriously ill or sustains injuries which require urgent attention during our opening hours, please call the practice on 01708 373671 before you bring your pet in, in order that we can be fully prepared for your arrival.
If your pet may have eaten or drunk something toxic, please bring the container with you so that we can find out exactly what has been swallowed.
We will always prioritise genuine emergencies.
Emergencies out of opening hours
We are fortunate to be able to use the Queen Mother Hospital For Animals (part of the Royal Veterinary College) as our out of hours emergency service provider.
The hospital’s vets and nursing staff are specially trained to deal with emergency and critical care cases, and have dedicated facilities including an intensive care unit.
Please call our usual telephone number, 01708 373671, and your call will be automatically diverted to the QMH.
The hospital is located off junction 23 of the M25 and is sign-posted 'Royal Vet College'. For directions click here.